Frequently asked questions
How does the course work?
The SA Specialist course is an online, independent study course. This means that you study in your own time, when it suits you, and that all your course material, including any tests you are required to take, is accessed online. You must complete all required course modules, including a final assessment, with a final pass mark of 80% to become a qualified SA Specialist.
What will it cost to do the SA Specialist course?
The course is free. All the study material you will require to pass the course can be found online. Access to the internet and self-motivation are all you need. There is nothing else to buy.
How long do I have to complete my SA Specialist course?
You have three months (90 days) from the date on which you enrol to complete the course.
Does my SA Specialist qualification belong to me?
Your SA Specialist qualification belongs to you, not your employer. You take it with you if you move to another branch in your company or to a new job.
What do I get if I pass the course?
You will receive a certificate confirming that you have successfully completed the SA Specialist course, and you will be entitled to use the name SA Specialist or South African travel expert in your marketing materials.
What if I need help with my SA Specialist course?
SA Tourism has a tourism helpline that you can call, or an email address you can contact: + 27 (0)83 123 6789; email@example.com
What happens if I cannot complete my SA Specialist course in the required time?
You will need to restart your course from the beginning.